Aetna helps members affected by Hurricane Isaac

///Aetna helps members affected by Hurricane Isaac

Aetna helps members affected by Hurricane Isaac

Quality health plans & benefits
Healthier living
Financial well-being
Intelligent solutions

Aetna helps members affected by Hurricane Isaac


Aetna is making it easier for members affected by Hurricane Isaac to refill prescriptions and behavioral health programs. We are also extending claim and appeal filing times, and helping members who have evacuated find care outside of their homes, among other steps.

These services are being extended to members in Florida, and along the Gulf Coast in Alabama, Mississippi and Louisiana.

Aetna members and health care providers who need help can reach us at the following toll-free numbers.

  • Aetna Member Services: Call the number printed on your ID card. If ID card is not available, call 1-800-443-AETNA
  • Aetna Specialty Pharmacy Customer Service: 1-866-782-ASRX (1-866-782-2779)
  • Aetna Rx Home Delivery Customer Service: 1-866-612-3862 or 1-800-227-5720
  • Aetna Dental: 1-877-238-6200
  • Health care providers should contact the Provider Service Centers: Indemnity  and PPO-based benefit plans: 1-888-MD-Aetna (1-888-632-3862) or HMO benefit plans: 1-800-624-0756
  • Replacement ID cards and access to a Personal Health Record (PHR) can be found on Aetna NavigatorTM:

If you have any questions, please contact your Aetna representative. We appreciate your business and look forward to working with you in the future.

Aetna making it easier to refill prescription in areas affected by the recent severe weather in select states

Deadlines for claim and appeals, have been extended to help members

This information is intended for brokers only. Aetna Advantage Plans for Individuals, Families and the Self-Employed are underwritten by Aetna Life Insurance Company and by Aetna Health Inc. (together, “Aetna”). 8/12

Aetna Consumer Segment
PO Box 91507
Arlington, TX 76015

Read the Aetna Web Privacy Policy.

By |2016-12-23T19:05:58+00:00August 31st, 2012|Categories: Aetna Advantage Plans, Broker News|0 Comments

About the Author:

Jesse is the Founder and CEO of Smedley Insurance Group, Inc. and He is a licensed health and life insurance broker in 47 states and the District of Columbia. Jesse specializes in Medicare and health insurance benefits packages for businesses and their employees. Jesse is the designated responsible broker for Smedley Insurance Group, Inc. He founded Smedley Insurance Group after working for a small captive insurance agency where he was required to sell perhaps the worst health insurance plans to consumers because it was all the company had to offer. He knew there had to be a better way and thus, SIG was born. Jesse can be reached toll free at (866) 260-9829, Ext. 101. His email address is: his first name

Comment or Ask a Question

About Us

iHealthBrokers Medicare Advisors specializes in affordable health insurance solutions for seniors. We also help business owners and individuals under 65. We're A+ Rated with the Better Business Bureau, seven-time recipients of the Angie’s List Super Service Award for outstanding customer service and customer satisfaction. Also voted Best of Kudzu for four years running for Atlanta Insurance Brokers.

Contact Us

By Mail:
Two North Central Ave
18th Floor
Phoenix, AZ 85004

By Phone: (866) 260-9829

By Fax: (866) 300-0127
%d bloggers like this: