Aetna Senior Supplemental Policyholders Will Now Receive Their New Medicare Supplement ID Cards Sooner!

///Aetna Senior Supplemental Policyholders Will Now Receive Their New Medicare Supplement ID Cards Sooner!

Aetna Senior Supplemental Policyholders Will Now Receive Their New Medicare Supplement ID Cards Sooner!

New Medicare Supplement ID Cards We’re changing the look of our Medicare Supplement policyholder ID cards to include the new Aetna logo.  At the same time, we’re changing the process and the way that our Medicare Supplement policyholders receive their ID cards — and it’s FASTER.  Effective 8.31.12…

A Medicare Supplement policyholder will receive their ID card (with a welcome letter) about a week after their insurance application is approved.  The agent will also receive a copy of the welcome letter (with ID card info) at the same time.  In other words, the ID card will no longer arrive with the policy — it arrives SOONER!

For now, only Medicare Supplement new business will receive the new ID cards.  Coming soon…all Medicare Supplement in force policyholders will receive new ID cards with updated contact info and the new Aetna logo.*

We hope that you and your customers will find the new process much more beneficial (and quicker) — another enhancement to improve our service!

Thank you for your business and support.  If you have any questions, feel free to contact our Agent Services team.

Aetna ID Cards

The new cards include:

  • policyholder’s name
  • policy number
  • member since date
  • the product/plan coverage type
  • our current contact info
  • the new Aetna logo*

The welcome letter includes: purpose of the ID card, notification that they (or the agent) will receive the policy and a copy of the application within two to three weeks, and a reminder to review all pieces carefully for any discrepancies.   To view a sample of the welcome letter, click here.

*The new Aetna logo is only on American Continental Insurance (ACI) and Continental Life Insurance Company of Brentwood, Tennessee (CLI) cards.  While the process is the same, policyholder ID cards for Medicare Supplement policies issued by Genworth Life and Annuity Insurance Company (GLAIC) and Genworth Life Insurance (GLIC), both Genworth companies, will not have a logo.


Read Aetna Privacy Policy. 

Aetna Senior Supplemental Insurance


By |2016-12-23T19:05:58+00:00August 31st, 2012|Categories: Aetna Senior Supplemental Insurance, Broker News|Tags: |0 Comments

About the Author:

Jesse is the Founder and CEO of Smedley Insurance Group, Inc. and He is a licensed health and life insurance broker in 47 states and the District of Columbia. Jesse specializes in Medicare and health insurance benefits packages for businesses and their employees. Jesse is the designated responsible broker for Smedley Insurance Group, Inc. He founded Smedley Insurance Group after working for a small captive insurance agency where he was required to sell perhaps the worst health insurance plans to consumers because it was all the company had to offer. He knew there had to be a better way and thus, SIG was born. Jesse can be reached toll free at (866) 260-9829, Ext. 101. His email address is: his first name

Comment or Ask a Question

About Us

iHealthBrokers Medicare Advisors specializes in affordable health insurance solutions for seniors. We also help business owners and individuals under 65. We're A+ Rated with the Better Business Bureau, seven-time recipients of the Angie’s List Super Service Award for outstanding customer service and customer satisfaction. Also voted Best of Kudzu for four years running for Atlanta Insurance Brokers.

Contact Us

By Mail:
Two North Central Ave
18th Floor
Phoenix, AZ 85004

By Phone: (866) 260-9829

By Fax: (866) 300-0127
%d bloggers like this: